Purchase Policies

 

Payment Methods
We accept paypal, Visa, Master Card, Discover or American Express Debit or Credit Cards. To our local buyers; local pickup is always an option and cash is accepted. Payments made with paypal E-checks or similar are subject to clearing before the item ships.

Warranty Policies
We have a 6 Month Standard Drivetrain Warranty that applies to parts less than 10 years old and under 100k miles, a 90 day Standard Parts Warranty on all other parts, and we also have a 1 Year Extended parts Warranty that can be purchased at extra cost. Our warranty states we will either replace or refund the cost of the defective part. This warranty does not include any labor charges. Returns must be accompanied by the original invoice.

Return Ploicy
If for any reason you are not satisfied with your part (damaged in shipment, not functioning, etc.) contact us and return your part to us within 7 business days for a full refund. NO RETURNS ARE ACCEPTED WITHOUT A RETURN AUTHORIZATION NUMBER. PLEASE CONTACT US FOR THIS NUMBER.

If the part needs to be returned for any of the following reasons, the return is subject to a 20% restocking fee:

  • The part is not needed to repair the customer’s vehicle.
  • The wrong side is ordered (ie: right, left, front or rear)
  • The part does not fit the customer’s vehicle. Note: We take great care to list exactly which vehicles the parts will fit.
  • The customer changes their mind.

If you have any questions about the product, please ask before you buy. We have experienced customer service representatives who can answer your questions Monday – Friday, 8am-5pm EST.